Having an account with us is always free with no monthly fee for having an account. We use a standard pay per use model for everything. The only product you can purchase is what we call "Credits". You buy them upfront and they are consumed when your account uses resources, such as api requests, background script processing, database queries, AI Model fees and other 3rd party fees.

1 Credit is worth 1/10th of 1 penny. So, 10 credits is worth 1 cent and one US dollar is worth 1000 credits. Our pricing model is hard coded into the entire system, its structured, automatic and upfront. Pricing can not be changed per customer, we gave everyone the best deal we could on marking up our own costs, which happen to work on the exact same terms. We are built on AWS serverless technology, Lambda, S3 and DynamoDB. Credits are charged with the following formula:

Base API Fee:

1 credit per 30 seconds of script execution. The first 30 seconds includes the database lookup and update on your main account for billing and security features. Some requests which would take longer than 30-60 seconds are queued for background processing because the wait time would be unacceptable for your website. In these cases the api request to trigger the background call will be super fast (less than a second) costing 1 credit, and then the background script's processing cost is also 1 credit per 30 seconds. For example a 45 second processing time would cost 2 credits.

AI Model Fees:

This fee only applies to calls to AI Models like OpenAI or Claude. We use their pricing, which is usually based on 1 million "tokens". We simplifed their tokens to equal 4 characters of text = 1 AI token. They charge for both input text and a different rate for the output text. We take great effort in constantly optimizing API calls but the text input and output is generally much larger than the actual text we prepare for you, including detailed instructions for the AI Model and a larger structured response. Our main job here is not simply calling ChatGPT for you, it's knowing how to deal with it's strengths and weaknesses of all AI Models and both prepare and use the information sent back by the Model.

We aim to accurately calculate the price of each model and then we add a markup based on who's API key is being used. By default, we use our own API keys with companies like OpenAI and we mark up calls using it by 100%. If you store your own API key in your general settings of your account, it unlocks some features that require your own key such as vector databases, file searching and fine tuning. The markup is also lowered to 50%.

Monthly Fees:

Some specific apps have monthly fees, and they will be listed on the specific page for the App as a "Monthly Fee". All apps are free to enable in the admin area, and anything with a monthly fee provides something in return, such as data storage, website / image hosting, and server processing. Pricing for these items are all based on the same usage formula we will outline below.

Software Fee:

Each app's page will list this fee, however it is not automatic on every call. This fee includes a few things that vary greatly from one app to another, and even from one task to another within the same app. It is primarily for database usage, but includes most other AWS services including AI voices, bandwidth, database reading / writing / storing data and complex scripting logic. So each task and feature in the system automatically calculates this per task usually the same formula.